Ajay's CV
Ajay Kumar
Relationship Manager | Client Relations
Profile summary
Dedicated Relationship Manager with 2 years of experience across 6 organizations. Skilled in client relations, telephonic sales engagements, and cross-departmental coordination to maintain customer satisfaction. Committed to achieving sales targets, managing client communications, and promoting products while maintaining high company goodwill.
Career highlights
Client Relationship Management: Managed business client communications, conducted telephonic sales engagements, closed deals, and provided after sales support to maintain customer satisfaction.
Sales Operations and Strategy: Developed sales strategies, promoted new products and services via phone, and achieved monthly and quarterly sales quotas.
Issue Resolution and Coordination: Handled customer complaints, resolved issues in a timely manner, and coordinated with other departments to facilitate customer satisfaction.
Key skills
Professional experience
Manages client accounts and daily sales operations, directing customer engagement and account retention strategies. Coordinates cross-departmental workflows to maintain service standards and supports revenue generation through direct business outreach.
- Executes outbound telephonic sales calls to prospective business clients and closes agreements.
- Promotes new merchandise offerings through direct phone communication with established buyers.
- Resolves customer service inquiries and complaints through structured telephone support workflows.
- Maintains ongoing account relationships to deliver structured after-sales support.
Languages
English · Professional
Hindi · Professional